Legal

Privacy Policy

Last updated March 1, 2026

1. Information we collect

We collect information you provide directly (name, email, profile details), information generated through your use of our platform (bookings, messages, reviews), and technical information (device, browser, IP address) collected automatically.

2. How we use your information

We use your information to operate the platform, match seekers with practitioners, process payments, send service-related communications, improve our AI matching tools, and comply with legal obligations.

3. Information sharing

We share your information with practitioners or seekers as necessary to facilitate bookings, with payment processors (Stripe) to process transactions, with service providers who assist our operations, and with law enforcement when required by law.

4. Data retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at hello@onedevaportal.com.

5. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data; opt out of marketing communications; and lodge a complaint with your local data protection authority.

6. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand how our service is used. You can manage cookie preferences through your browser settings.

7. Contact us

For privacy-related questions, contact our Privacy Team at privacy@onedevaportal.com or write to: One Deva Portal, Privacy Team, 123 Wellness Ave, Los Angeles, CA 90001.